Some of you may know that a couple of months ago (20th November 2010, to be exact) I spoke a TEDxMelbourne’s Community & Youth event. It was an amazing experience which I thoroughly enjoyed. The day was packed with inspiring speakers and performers, as well as the opportunity to network with all of awesome people I met (both in person, and online). I can’t decide which aspect (i.e. entertainment vs. networking) was more valuable!
Anyway, the video of my TEDx Talk has just been posted to YouTube. Check it out below (permalink):
Leave me a comment/feedback in the comments section below.
For those of you who haven’t heard of the amazing conference TED (which stands for Technology, Entertainment, Design), it’s a worldwide phenomenon which goes by the mantra ideas worth spreading. TED licenses out its brand in a franchisee-like manner to events all over the world which carry the name TEDx (the x stands for an independently organised TED event).
To provide a current, relevant and interesting analysis of Marketing, Entrepreneurial, Technological & Current Affairs topics.
To do this I will keep posts to a minimal length, and only write about thought provoking topics. These will generally be inspired by other blogs, podcasts & my own observations.
I believe that 6 months (and 24 blog posts) later I’ve made many inroads into this. However, I still need to work on keeping my”posts to a minimal length“!
So, on the 6 month anniversary of Who Is Adam Jaffrey?, I wanted to say a massive thank you to those who’ve ever read my blog; and an even bigger thank you to those who’ve commented and provided feedback. As a young blogger, it’s not easy to continue to pump out regular, insightful (well, I think) content when you don’t know who/if anyone is reading!
Please, leave a comment here to let me know who you are, why you read my blog and any feedback you have.
For years I’ve been dealing with people spelling my name incorrectly.
I find it’s a problem within many organisations I deal with; their employees lack any attention to detail. Spelling a customer’s name 100% correctly is 100% THE MOST IMPORTANT THING when it comes to customer service. This is even more important when the customer explicitly gives your the correct spelling, or when it is easily obtainable. Countless times I’ve found myself spelling out my surname, letter-by-letter, and find the attendant has still spelled it incorrectly – they simply don’t listen!
Additionally, when dealing with organisations who (make the mistake to) outsource to India/Indian cultured countries, it is not acceptable to address European/Westernised cultured customers by their surname! This may be the norm in Indian cultures, but immediately shows your customer you don’t care about them and know nothing about their culture when you address them incorrectly. I don’t ever want to hear the words “Hello Jaffrey” again.
I even got this once, after explicitly spelling my name to the service attendant: Adam Geffrey
Aside from this post being a rant of me whinging about my pet hate, it’s also being used as a test:
I’m trying to use this post as a net to catch any misspellings of my name people may use in search engines. I’m currently not all that fluent with proper SEO techniques, but I’ll give this a go.
So if you were looking for Adam Jaffrey and spelled it wrong, take note, not only for me but for all customers you deal with in the future.
And now that you know how to spell my name, drop me an email and find out what I can do for your business!